Privacy is of paramount importance to us, and we fully understand the significance of safeguarding your privacy. This Privacy Statement outlines our practices regarding the collection and use of information obtained through this OSSTEO BIONICS website based in South Korea. OSSTEO BIONICS, along with its affiliated entities including international affiliates, also manages various other websites. Please note that this website and the accompanying Privacy Statement are designed for a global audience.

By using this website, you signify your agreement with the most recent version of this Privacy Statement. We recommend that you familiarize yourself with our Terms of Use to gain an understanding of the general guidelines governing your interaction with this website. With the exception of any additional disclaimers, policies, terms of use, or other notices present on this website, this Privacy Statement, in conjunction with the Terms of Use, constitutes the comprehensive agreement between you and OSSTEO BIONICS concerning your use of this website. Note that when you access certain services or materials through specific sections of this website or by clicking on an external link, additional terms might apply.


Personal information includes data that can be used to identify you specifically, such as:

Your name


Unique personal identifier (e.g., device ID, online identifier)

Internet Protocol (IP) address

Email address

Account name

Social security number

Driver's license number

Other similar identifiers

Attributes of protected classifications under state/federal law (e.g., age, race, sex, medical condition)

Financial information, including credit card numbers

Biometric information (e.g., iris, retina, fingerprint, face imagery)

Commercial information (e.g., purchase history)

Internet or electronic network activity information (e.g., browsing history)

Geolocation data

Audio, electronic, visual, thermal, olfactory, or similar information (e.g., call recordings)

Professional, employment-related, or similar information

On some sections of this website, you may have the option to provide us with personal information, opt to receive specific information, or engage in activities. For example, you might complete a registration form, participate in a survey, or submit an email form. You can also choose to receive personalized website visits. In these cases, we will request certain personal information to enhance your browsing experience. When combined with the data collected through cookies (explained below), this information helps us identify previous website visits, enabling us to personalize your browsing experience by introducing new features relevant to your interests.


We may retain and use the personal information collected through this website to facilitate your access to it. Furthermore, we may utilize your personal information in the following ways:

Address your inquiries

Personalize your website interaction, e.g., inform you of new features

Maintain records, including personal data records

Communicate with you, offering information of interest, including clinical trials (subject to legal regulations) and educational or marketing communications about our and others' products and services

Engage in analytical activities, and research, develop, and improve programs, products, services, and content

Uphold this Privacy Statement and other terms of website use

Safeguard health, safety, or welfare

Protect our rights or property

Comply with laws, regulations, court orders, or legal processes


We do not share the personal information collected from this website with unrelated third parties unless you provide explicit consent, or as stated in this Privacy Statement.

As part of standard business operations, we may share certain personal information with vendors responsible for performing services or functions on our behalf. For example, different vendors or suppliers may handle the shipment of products ordered from our website. In these instances, we share only the necessary information required for order processing, such as your name and address. When sharing personal information with third-party vendors, we explicitly restrict them from retaining, disclosing, or using your data for any purpose other than providing the requested services.

We might be legally obliged to disclose your personal information in response to a law, regulation, court order, search warrant, or similar request. Additionally, we might cooperate with law enforcement agencies when investigating or prosecuting website users who violate our terms of use or engage in behavior that threatens other visitors' interests or is illegal.

We may disclose personal information to third parties when we believe such disclosure is necessary to:

Uphold this Privacy Statement and other terms of website use

Protect our rights or property

Safeguard health, safety, or welfare

Fulfill obligations related to corporate sale, merger, dissolution, or acquisition

Comply with laws, regulations, court orders, or legal processes

Please be aware: In addition to the information management methods detailed in this Privacy Statement, we might also retain, share, and use personal information in line with guidelines, directives, regulations, and laws provided by relevant authorities, where applicable.


If you access our website to read or download information (e.g., details about health conditions or products), we might collect specific information from your computer or mobile device. This information could include:

Domain name used to access the Internet

Internet Protocol (IP) address of your device

Browser type and operating system

Date and time of website access

Internet address of the website that directed you to ours

Specific pages you visited on our website

Search terms employed

Clicked links

This data might also be collected using cookies, pixels, web beacons, and similar technologies ("cookies"). Cookies are files (text or graphic) placed in your browser files that serve various purposes, including enabling crucial website functions and enhancing user experience. If your browser permits, you can decline cookies; however, parts of our website may not function correctly without them. Third-party tracking, advertising, and content providers might also track and analyze your website usage, contributing to essential site functions such as navigation. These third parties may gather usage data about your visits to our site, assess the efficacy of our advertisements, and monitor page usage and navigation routes during visits. They might display our banner ads on other sites you visit and track the usage of our ads and links from our marketing partners' sites to ours. Any personally identifiable information collected by these third parties on behalf of OSSTEO BIONICS is safeguarded according to this Privacy Statement. Refer to your browser's Help section for details on managing cookies. Further information on opting out of our cookie usage can be found below.


Non-personal information is data that cannot identify or be linked to you. We continually strive to enhance your experience and optimize our website. Non-personal information aids us in improving the website's usability. It is also utilized for other business purposes, including:

Generating internal reports to develop programs, products, services, or content

Customizing information or services tailored to you

Sharing or selling aggregated usage information, such as traffic statistics and response rates, to third parties



The following information is relevant to web pages where you can create a user account and log in:

Viewing/Editing Personal Information: You can modify the information in your account by logging in and making the necessary changes.

Storage of Personal Information: OSSTEO BIONICS may store your personal information on servers in countries where it operates, including servers located in South Korea. If you opt to close your account, we will retain copies of your data in our internal records, systems, and databases, as per our data retention schedules. Your personal information will continue to be treated in line with this Privacy Statement.

Protection of Personal Information: Security is paramount, and we employ measures to safeguard your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, please understand that online or offline, there is no such thing as "perfect security," and no information transmission can be guaranteed entirely secure. Particularly, emails sent to or from this site may not be secure. To ensure the confidentiality of your information, always "log off" and close your browser after using the site.


In the event of substantial changes to our Privacy Statement, we will post a notice on our website's homepage for a specified period following the update. Changes will also be detailed below.

No recent revisions have been made to the Privacy Statement. This Privacy Statement represents the latest announcement.


This website might contain links to other websites. While some sites may be operated by OSSTEO BIONICS, others may be managed by third parties. These links are provided for your convenience, but we do not review, oversee, or monitor the privacy practices of externally managed websites. This Privacy Statement does not extend to any other website, including those within the OSSTEO BIONICS domain. We hold no responsibility for the practices of third-party-operated websites or your interactions with them. Therefore, whenever you leave this website, we advise you to review each website's privacy practices and form your judgments about their adequacy.


We may periodically contact you via email, postal mail, phone, or text message, contingent upon your consent. Information about programs, products, services, and content that may interest you could be shared. Furthermore, certain sections of this website allow you to interact with us using online forms. If our response is prompted by your communication, we will reply via email, which might include personal information such as your name and address.


Safeguarding children's online privacy is a priority. We do not intentionally collect personal information (e.g., name or email address) from individuals under the age of 13. If you believe that we have collected personal information from a child under 13, please contact us.


Security is our top concern, and we understand its importance to you. We have implemented security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we maintain stringent security practices, remember that there is no such thing as "perfect security" online or elsewhere. Information transmission is never entirely secure. For instance, emails sent to or from this site may not be secure, so exercise caution when sending sensitive information via email. Always "log off" and close your browser after using the website to ensure the confidentiality of your information.


OSSTEO BIONICS disposes of personal information as soon as its processing purpose is fulfilled. However, if the retention of user personal information is required according to relevant laws and regulations, OSSTEO BIONICS retains such data for the period specified in these laws and regulations:

Type of Information Retention Period Legal Basis

Contract records, withdrawal from subscription, etc. 5 years Act on Consumer Protection in Electronic Commerce, etc.

Payment records, product supply, etc. 5 years Act on Consumer Protection in Electronic Commerce, etc.

Records of customer complaints or disputes 3 years Act on Consumer Protection in Electronic Commerce, etc.

Records related to credit information collection, processing, and usage consent 3 years Credit Information Use and Protection Act

Records related to display and advertising 6 months Act on Consumer Protection in Electronic Commerce, etc.

Records of user logs including the Internet, user access point tracking data, and other communication verification data 3 months / 12 months Protection of Communications Secrets Act

Records of user authentication 6 months Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

If a user agrees to extend the retention period, their information will be kept for the agreed-upon duration.


In general, OSSTEO BIONICS disposes of personal information immediately upon fulfilling the purpose for which it was collected and used. The disposal process, due date, and method are as follows:

A. Destruction Procedure

After the purpose of the user's provided information is fulfilled, OSSTEO BIONICS either promptly disposes of it or transfers it to a separate database (or paper form). It is then retained for a certain period before being disposed of as per OSSTEO BIONICS' policy or relevant laws and regulations. Personal information moved to a database cannot be used for purposes other than legal compliance.

B. Destruction Due Date

OSSTEO BIONICS disposes of user personal information within 5 days from the expiration of the retention period or within 5 days from the time when processing becomes unnecessary (e.g., when the purpose of processing is achieved, the applicable service is terminated, or the relevant business ceases).

C. Destruction Method

Electronic personal information files are erased using technical methods that prevent retrieval. Printed copies are destroyed through shredding or incineration.


If you have inquiries or comments regarding this Privacy Statement, please contact us using the provided contact information:

Personal Information Protection Management Department

Management Representative: Marketing Team


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